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Sky Service Distribution - RM-Sky Channel-Contact Centre Inbound

Kotak Mahindra Bank · noida, IN
Customer ServiceBanking/Financecustomer servicecommunicationcall centercross sellingproblem solving

Attend inbound calls from customers in Retail Liabilities, process queries, and ensure customer satisfaction. Identify opportunities for cross-selling banking products and maintain quality communication. Adhere to information security norms and complete specified logs.

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