Customer Service Representative-RELATIONSHIP BANKING GROUP-Customer Service
Kotak Mahindra Bank · thane, IN
Customer ServiceBanking/Financecustomer servicecommunicationcollectionssalesproblem solving
The Customer Service Representative will handle inbound calls, address client queries, and make outbound calls for collections. The role involves following up on cases to ensure resolution within defined turnaround times and liaising with departments to resolve issues. Strong customer centricity and good communication skills are essential.