Sky Service Potential - RM-Sky Channel-Contact Centre Inbound
Kotak Mahindra Bank · thane, IN
Customer ServiceBanking/Financecustomer servicecommunicationcall centercross sellingproblem solving
Attend inbound calls from high net worth clients, process queries, and ensure customer satisfaction. Identify opportunities for cross-selling banking products while adhering to service benchmarks. Maintain quality communication and resolve customer issues promptly.