Knowledge Mgmt Analyst
PepsiCo2 · hyderabad, IN
OtherITknowledge managementservicenowcontent managementreportinganalyticsservice managementproject managementcommunication
The Knowledge Management Analyst supports the Product Owner in managing functional requirements related to Knowledge management for the PepsiCo Enterprise Service Management process and platform (ServiceNow). This role involves gathering requirements, monitoring backlog, and ensuring alignment with program priorities while facilitating continuous improvement of the Knowledge management process.