Assistant Manager - Platform Services
HSBC · kochi, IN
OtherBanking/Financecustomer servicebranch operationsaml compliancesanctionsfinancial services
The Assistant Manager will oversee branch customer interface functions to enhance customer satisfaction and operational efficiency. Responsibilities include implementing TCF principles, managing customer complaints, and ensuring compliance with AML and sanctions policies. The role requires a holistic understanding of branch operations and a commitment to maintaining high service standards.