Senior Client Care Executive- Affluent COE
Standard Chartered Bank · bengaluru, IN
Customer ServiceBanking/Financecustomer servicestakeholder managementproblem resolutioncommunicationanalytical skillstrainingadministrative skills
The Senior Client Care Executive will manage Priority Banking customer queries through various channels, ensuring exceptional customer service and adherence to SCB policies. Responsibilities include achieving KPIs, minimizing complaints, and identifying financial needs. The role requires strong communication skills and the ability to handle affluent clients effectively.