IT Technology Services Specialist-BASIS, HANA, SDM
SAP · bengaluru, IN
TechITsaphanabasiscloudincidentmanagementprojectmanagementperformanceanalysisabapjavaitil
The IT Technology Services Specialist will lead and manage the resolution of major incidents impacting SAP services and systems. Responsibilities include incident management, root cause analysis, and improving incident management processes. The role requires strong SAP technical expertise and the ability to work under pressure while ensuring high customer satisfaction.