Service Team Lead
Paytm · lucknow, IN
OperationsGeneralteam managementsla managementinventory managementdata analysisupsellinglogistics
As a Service Team Lead, you will manage a team of 15-20 Service FSEs, ensuring SLA management and ticket closure for merchant issues. You will oversee material management and implement strategies to grow Paytm's QR Code and Sound Box business. A strong analytical mindset and upselling skills are essential for this role.