Lead Service Designer
BNY Mellon · mumbai, IN
OtherBanking/Financeuser-centered-designjourney-mappingfigmamirocross-functional-collaborationdesign-systemscomplex-systemscommunicationmentorship
The Lead Service Designer will optimize servicing processes by applying user-centered design principles and journey mapping. This role involves collaboration with product managers and engineers to create clear design solutions. Proficiency in design tools like Figma and Miro is essential, along with experience in complex systems and design systems.