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Manager, IT Service Operations

S&P Global · hyderabad, India
itilservice managementincident managementproblem managementoperationsexperienced

Job Description

The Manager of IT Service Operations will oversee the delivery of IT services and ensure operational excellence. This role involves managing service requests, incidents, and problem management processes. The ideal candidate will have experience in IT service management and a strong understanding of ITIL practices.

Skills Required

  • itil
  • service management
  • incident management
  • problem management
  • operations

Location

City: hyderabad · Country: India