Senior Customer Service Advisor
Barclays · mumbai, India
customer servicecommunicationproblem solvingteam collaborationreportingcustomer careleadershipboth
Job Description
As a Senior Customer Service Advisor at Barclays, you will provide exceptional service to retail banking customers, resolving complex queries through various communication channels. You will collaborate with teams to improve customer care processes and develop reports on performance. This role requires strong interpersonal skills and the ability to lead or support a team effectively.
Qualifications
Experience in customer service, retail, or hospitality preferred.
Skills Required
- customer service
- communication
- problem solving
- team collaboration
- reporting
- customer care
- leadership
Location
City: mumbai · Country: India