Specialist Customer Care Advisor - Inbound Telephony
Barclays · noida, India
customer servicetelephonyfinancial servicesproblem solvingcommunicationtime managementexperienced
Job Description
As a Specialist Customer Care Advisor, you will provide exceptional customer service to Business Banking customers, resolving complex cases and offering tailored solutions. The role involves managing inbound telephony interactions and prioritizing case work to ensure customer needs are met. Strong computer literacy and time management skills are essential.
Qualifications
Previous experience in a telephony-based customer service role, preferably in Financial Services.
Skills Required
- customer service
- telephony
- financial services
- problem solving
- communication
- time management
Location
City: noida · Country: India