Specialist Customer Care
Barclays · noida, India
customer servicecommunicationproblem solvingconflict resolutionworkflow analysisrisk managementboth
Job Description
As a Specialist Customer Care at Barclays, you will manage operations and maintain processes with a focus on risk management. Your role involves providing first-class support to clients, addressing their questions and concerns in a timely manner. You will collaborate with teams across the bank to enhance customer care initiatives and ensure accurate management of customer records.
Qualifications
Proven experience in Customer service role in voice or back office process.
Skills Required
- customer service
- communication
- problem solving
- conflict resolution
- workflow analysis
- risk management
Location
City: noida · Country: India