Specialist Customer Care Support
Barclays · noida, India
customer servicerisk managementcommunicationoperationsperformance managementescalation handlingboth
Job Description
As a Specialist Customer Care Support, you will be responsible for client service and operational tasks, ensuring adherence to quality control and service levels. You will handle complex customer inquiries through various communication channels and collaborate with teams to improve customer care processes. The role requires managing escalations and providing specialist advice while maintaining compliance with regulations.
Qualifications
Previous experience in customer service and operational execution.
Skills Required
- customer service
- risk management
- communication
- operations
- performance management
- escalation handling
Location
City: noida · Country: India