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Fraud Analyst

Barclays · noida, India
customer servicerisk managementfraud detectionquery resolutionprocess improvementstakeholder managementboth

Job Description

As a Fraud Analyst, you will be responsible for client service and operational execution tasks, managing customer queries, and ensuring compliance with risk controls. You will handle complex customer needs through various communication channels and collaborate with teams to improve customer care processes. The role requires strong judgment and the ability to identify potential fraud situations.

Qualifications

Previous experience in customer service and risk management is preferred.

Skills Required

  • customer service
  • risk management
  • fraud detection
  • query resolution
  • process improvement
  • stakeholder management

Location

City: noida · Country: India