Senior Service Designer
Barclays · mumbai, India
service designdesign thinkinguser experienceprototypingcustomer journeystakeholder managementexperienced
Job Description
As a Senior Service Designer, you will design end-to-end service journeys to enhance user experiences across digital and offline channels. Your responsibilities include creating service blueprints, customer journey maps, and prototypes while collaborating with various teams. You will also analyze current processes to identify inefficiencies and drive business outcomes.
Qualifications
Experience in service design and design thinking techniques.
Skills Required
- service design
- design thinking
- user experience
- prototyping
- customer journey
- stakeholder management
Location
City: mumbai · Country: India