Head of Payment Acceptance Servicing - BPL
Barclays · mumbai, India
leadershipcustomer-servicestrategic-planningteam-managementoperational-efficiencyanalyticsmerchant-servicesexperienced
Job Description
This senior-level role involves driving the strategic direction of the servicing department, ensuring alignment with company values. The candidate will lead a high-performing team, oversee merchant onboarding and issue resolution, and collaborate with various teams to enhance customer experience. The position requires strong analytical skills and a proactive mindset to navigate complex challenges.
Qualifications
Proven track record in leadership and customer service, with a deep understanding of industry trends.
Skills Required
- leadership
- customer-service
- strategic-planning
- team-management
- operational-efficiency
- analytics
- merchant-services
Location
City: mumbai · Country: India