Incident Problem Governance Lead
Barclays · mumbai, India
it-service-managementgovernancerisk-managementstakeholder-engagementdata-analysisprocess-improvementexperienced
Job Description
As an Incident Problem Governance Lead at Barclays, you will maintain the integrity of the Incident, Problem, and Knowledge estate, oversee governance issues, and implement long-term solutions to mitigate risk. You will collaborate with technology teams to optimize IT service management processes and develop KPIs to enhance service delivery efficiency.
Qualifications
Experience with IT service management processes, particularly in Incident, Problem, and Knowledge (IPK) domains. Familiarity with industry standards and best practices in IT governance and compliance.
Skills Required
- it-service-management
- governance
- risk-management
- stakeholder-engagement
- data-analysis
- process-improvement
Location
City: mumbai · Country: India