Specialist Customer Care Support
Barclays · chennai, India
customer servicedata analysisreport generationcommunicationrisk managementstakeholder engagementboth
Job Description
As a Specialist Customer Care Support at Barclays, you will be responsible for client service and operational execution tasks. This role involves resolving complex customer needs, collaborating with teams, and developing reports on customer care performance. You will also identify areas for improvement and implement best practices to enhance customer care efficiency.
Qualifications
In-depth technical knowledge in report generating tools and strong business communication skills.
Skills Required
- customer service
- data analysis
- report generation
- communication
- risk management
- stakeholder engagement
Location
City: chennai · Country: India