Experienced Case Manager - Dispute Resolution
Macquarie · delhi, India
dispute resolutionbankingcommunicationrisk assessmentfinancial servicesexperienced
Job Description
As an experienced Case Manager, you will handle dispute cases primarily raised to the Australian Financial Complaints Authority (AFCA) across various banking products. Your role involves investigating disputes, drafting documentation, and collaborating with internal teams to enhance client experience. Strong communication skills and an inquisitive mindset are essential for success in this position.
Qualifications
Minimum 3-5 years' experience managing disputes in financial services
Skills Required
- dispute resolution
- banking
- communication
- risk assessment
- financial services
Location
City: delhi · Country: India