Service Desk Analyst
Macquarie · dubai, United Arab Emirates
microsoftoffice365windows10active-directorycustomer-servicetroubleshootingmobile-devicessccmboth
Job Description
The Service Desk Analyst provides technology support to staff, assisting users at the walk-up desk and delivering remote support. Responsibilities include first and second line support for Microsoft technologies and end user access management tools. The role requires excellent communication skills and the ability to prioritize tasks in a fast-paced environment.
Qualifications
Completed vocational training as an IT specialist for system integration or equivalent professional experience.
Skills Required
- microsoft
- office365
- windows10
- active-directory
- customer-service
- troubleshooting
- mobile-devices
- sccm
Location
City: dubai · Country: United Arab Emirates