Service Manager
Morgan Stanley · mumbai, India
service managementoperational efficiencyclient experienceteam leadershipcomplianceprocess improvementexperienced
Job Description
The Service Manager is responsible for modernizing client experience and overseeing operational efficiency within branches. Duties include managing service transaction approvals, facilitating communication and training for Service Professionals, and ensuring compliance with firm policies. The role requires strong leadership and the ability to implement process improvements.
Qualifications
Four-year college degree required or equivalent education; Previous industry experience; Active Series 7, Series 9, Series 10, and Series 66 or Series 63 and Series 65 required.
Skills Required
- service management
- operational efficiency
- client experience
- team leadership
- compliance
- process improvement
Location
City: mumbai · Country: India