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PWM Business Service Officer

Morgan Stanley · mumbai, India
client managementteam leadershipoperational oversightcommunicationperformance managementconflict resolutionboth

Job Description

Business Service Officers (BSO) are responsible for modernizing client experiences and managing service functions within branches. They lead and mentor Support Professionals, facilitate communication and training, and ensure compliance with firm policies. The role includes operational oversight and managing client inquiries.

Qualifications

Bachelor’s degree required or equivalent education; Previous industry experience; Active Series 7, 8 (or 9 and 10), and 66 (or 63 and 65) licenses.

Skills Required

  • client management
  • team leadership
  • operational oversight
  • communication
  • performance management
  • conflict resolution

Location

City: mumbai · Country: India