Service Desk Agent
Morgan Stanley · mumbai, India
customer servicetechnical supportproblem solvingcommunicationhardwaresoftwarenetworkingboth
Job Description
We are seeking a Service Desk Agent to provide technical support for hardware, software, and network resources in a fast-paced environment. Responsibilities include resolving incidents, producing documentation, and ensuring a positive customer support experience. The role requires excellent communication skills and the ability to work under pressure.
Qualifications
College Degree (BA) or Higher/On-going studies (BA or higher)
Skills Required
- customer service
- technical support
- problem solving
- communication
- hardware
- software
- networking
Location
City: mumbai · Country: India