IT Technology Services Senior Specialist (Basis - 8+ YOE)
SAP · bengaluru, India
basishanaclouditilservice deliveryescalationkpislaautomationproject managementexperienced
Job Description
As an Operations specialist, you will ensure quality service delivery for customer requests, plan and implement operations of new services, and drive projects to implement strategic topics. You will also manage escalations, collaborate with multiple teams, and handle on-call responsibilities.
Qualifications
7+ years' work experience in Basis administration, 2+ years' experience in HANA database technical support, 3+ years' experience in service delivery in global teams.
Skills Required
- basis
- hana
- cloud
- itil
- service delivery
- escalation
- kpi
- sla
- automation
- project management
Location
City: bengaluru · Country: India