IT Technology Services Senior (cloud operations) Specialist (13+ years)
SAP · bengaluru, India
applicationautomationservice deliveryaiitilkpislacloudoperationsmanagementexperienced
Job Description
As an Operations Specialist, you will drive programs to improve KPIs and SLAs, build action plans, and make operational decisions to ensure strategic delivery. You will manage a 24/7 delivery unit, coordinate work between teams, and focus on process improvements and automation.
Qualifications
13+ years of experience in Application and Automation, 5+ years in service delivery in global teams, 2+ years in driving AI solutions.
Skills Required
- application
- automation
- service delivery
- ai
- itil
- kpi
- sla
- cloud
- operations
- management
Location
City: bengaluru · Country: India