Customer Success Manager (CSM) - SAP Academy for Customer Success - India (2-3 Years)
SAP · bengaluru, India
customer successcloudsapbusiness transformationanalyticssupply chainaiconsultingexperienced
Job Description
The Customer Success Manager (CSM) guides customers through their business journey with SAP solutions, focusing on customer satisfaction, retention, and upsells. This role involves completing a 10-month learn-apply program that enhances skills in digital transformation and customer management. The CSM serves as a strategic point of contact for customers, ensuring overall customer health and success.
Qualifications
2–3 years of experience supporting customers and driving business transformation, ideally in consulting or account management.
Skills Required
- customer success
- cloud
- sap
- business transformation
- analytics
- supply chain
- ai
- consulting
Location
City: bengaluru · Country: India