Customer Support Agent – Voice & Email (Insurance Process)
Paytm · noida, India
customer supportvoice supportemail supportinsuranceproblem-solvingcommunicationboth
Job Description
The Customer Support Agent will handle customer queries via calls and emails, ensuring timely and accurate resolutions while maintaining customer satisfaction. The role requires updating interactions in DevRev CRM and adhering to process guidelines. Insurance domain experience is preferred.
Qualifications
Graduate in any discipline (mandatory). 0–3 years of experience in a voice & email support process.
Skills Required
- customer support
- voice support
- email support
- insurance
- problem-solving
- communication
Location
City: noida · Country: India