Advisor - Account Services Management
Dell Technologies · mumbai, India
field servicecustomer engagementcross-functional collaborationescalation managementoperational efficiencyexperienced
Job Description
The Account Services Management Advisor is responsible for supporting field service excellence across CSP offerings. This role involves managing escalations, coordinating after-hours service continuity, and collaborating with cross-functional teams to enhance operational efficiency. The position requires strong customer engagement skills and a global perspective.
Qualifications
Bachelor’s degree in Engineering, Business, or related field (preferred). 5+ years of experience in field service operations or functional leadership.
Skills Required
- field service
- customer engagement
- cross-functional collaboration
- escalation management
- operational efficiency
Location
City: mumbai · Country: India