Customer Assistance Manager-Personal Loan-Hardship Assistance Unit
Kotak Mahindra Bank · kolkata, India
collectionsrecoverylegal complianceteam managementcustomer supportboth
Job Description
The Customer Assistance Manager will oversee collections and recovery for retail asset products. Responsibilities include managing repossession activities, coordinating with external agencies, and ensuring compliance with legal standards. The role requires proactive field operations and team training.
Qualifications
Bachelor's Degree
Skills Required
- collections
- recovery
- legal compliance
- team management
- customer support
Location
City: kolkata · Country: India