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Service Delivery Officer-BRANCH BANKING-Service

Kotak Mahindra Bank · thane, India
customer-servicebankingcompliancemis-reportingcommunicationboth

Job Description

The Service Delivery Officer will manage personalized service requests for high net worth customers, ensuring smooth operational support. Responsibilities include generating MIS reports, maintaining compliance with banking policies, and resolving customer complaints. Strong communication skills and a customer-first mindset are essential.

Qualifications

Bachelor's Degree

Skills Required

  • customer-service
  • banking
  • compliance
  • mis-reporting
  • communication

Location

City: thane · Country: India