Service Manager-BRANCH BANKING-Service
Kotak Mahindra Bank · hyderabad, India
customer servicebranch operationscomplianceteam managementservice excellencecomplaint resolutioncash operationsboth
Job Description
We are looking for a proactive and customer-focused Service Manager to oversee branch operations and ensure exceptional service delivery. This role involves managing daily branch activities, ensuring compliance with regulatory standards, and driving service excellence. Responsibilities include team supervision, complaint resolution, and maintaining high service scores.
Qualifications
Bachelor's Degree
Skills Required
- customer service
- branch operations
- compliance
- team management
- service excellence
- complaint resolution
- cash operations
Location
City: hyderabad · Country: India