Customer Assistance Manager-CREDIT CARD-Hardship Assistance Unit
Kotak Mahindra Bank · mumbai, India
collectionsrecoveryrepossessionlegalcomplianceteam managementperformance monitoringboth
Job Description
The Customer Assistance Manager is responsible for managing collections and recovery operations for credit card accounts. This role includes overseeing repossession activities, coordinating with external agencies, and ensuring compliance with legal formalities. The ideal candidate should be confident and capable of leading a team while maintaining operational efficiency.
Qualifications
Bachelor's Degree
Skills Required
- collections
- recovery
- repossession
- legal
- compliance
- team management
- performance monitoring
Location
City: mumbai · Country: India