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Sky Service Distribution - RM-Sky Channel-Contact Centre Inbound

Kotak Mahindra Bank · noida, India
customer servicecommunicationproblem-solvingcrmtime managementteamworkboth

Job Description

The Customer Service Executive will provide excellent customer service and support to clients. Responsibilities include handling inquiries, resolving complaints, and ensuring a positive experience for customers. The role requires strong communication skills and the ability to work in a fast-paced environment.

Qualifications

A high school diploma or equivalent qualification is required. Previous experience in a customer service role, preferably in a contact center environment.

Skills Required

  • customer service
  • communication
  • problem-solving
  • crm
  • time management
  • teamwork

Location

City: noida · Country: India