Sky Service Distribution - RM-Sky Channel-Contact Centre Inbound
Kotak Mahindra Bank · noida, India
customer servicecommunicationproblem-solvingcrmtime managementanalytical skillsexperienced
Job Description
The Customer Service Executive will handle customer inquiries and complaints for the Sky Channel, ensuring high levels of satisfaction. Responsibilities include providing accurate information, resolving issues, and documenting interactions. The role requires excellent communication skills and a customer-centric approach.
Qualifications
A high school diploma or equivalent is required; a college degree in a related field is preferred. Minimum 1-2 years of experience in a customer service role, preferably in a financial institution.
Skills Required
- customer service
- communication
- problem-solving
- crm
- time management
- analytical skills
Location
City: noida · Country: India