Sky Service Distribution - RM-Sky Channel-Contact Centre Inbound
Kotak Mahindra Bank · noida, India
customer servicecommunicationproblem-solvingcrmmicrosoft officetime managementcustomer satisfactionboth
Job Description
The Customer Service Executive will be the primary point of contact for customers, handling inquiries and resolving complaints efficiently. They will maintain a high level of customer satisfaction and build strong relationships with clients. Responsibilities include answering calls, documenting interactions, and collaborating with teams to ensure a seamless customer experience.
Qualifications
A high school diploma or equivalent is required, with a preference for a bachelor's degree in a related field.
Skills Required
- customer service
- communication
- problem-solving
- crm
- microsoft office
- time management
- customer satisfaction
Location
City: noida · Country: India