Process Manager-CREDIT CARD-Hardship Assistance Unit
Kotak Mahindra Bank · mumbai, India
process managementcustomer servicecomplianceanalyticsboth
Job Description
The Process Manager will oversee the Hardship Assistance Unit for credit card operations. Responsibilities include managing processes, ensuring compliance, and enhancing customer service. The role requires strong analytical skills and the ability to work collaboratively with various teams.
Qualifications
Bachelor's Degree
Skills Required
- process management
- customer service
- compliance
- analytics
Location
City: mumbai · Country: India