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Customer Assistance Manager-Personal Loan-Hardship Assistance Unit

Kotak Mahindra Bank · bengaluru, India
collectionsrecoveryrepossessionlegalcomplianceteam managementfield operationsboth

Job Description

The Customer Assistance Manager will manage collections and recovery for retail asset products. Responsibilities include overseeing repossession activities, coordinating with external agencies, and leading a team of collection executives. The role requires compliance with internal and regulatory standards and proactive field operations.

Qualifications

Bachelor's Degree

Skills Required

  • collections
  • recovery
  • repossession
  • legal
  • compliance
  • team management
  • field operations

Location

City: bengaluru · Country: India