Sky Service Escalation Redressal - RM-Sky Channel-Contact Centre Inbound
Kotak Mahindra Bank · thane, India
customer serviceescalation managementcommunicationproblem solvingboth
Job Description
The role involves managing escalations and redressal for the RM-Sky Channel at the contact center. Candidates will be responsible for ensuring customer satisfaction and resolving issues efficiently. This position requires strong communication skills and the ability to handle customer queries effectively.
Qualifications
Bachelor's Degree
Skills Required
- customer service
- escalation management
- communication
- problem solving
Location
City: thane · Country: India