Service Delivery Officer-BRANCH BANKING-Service
Kotak Mahindra Bank · kolkata, India
customer-servicebankingcompliancemis-reportingrelationship-managementboth
Job Description
The Service Delivery Officer will manage personalized service requests for high net worth customers, ensuring smooth operational support. Responsibilities include generating MIS reports, maintaining compliance with banking policies, and resolving customer complaints. Strong communication skills and a customer-first mindset are essential.
Qualifications
Bachelor's Degree
Skills Required
- customer-service
- banking
- compliance
- mis-reporting
- relationship-management
Location
City: kolkata · Country: India