811-CEC Officer-Inbound-Digital Banking Kotak 811-Contact Centre Inbound
Kotak Mahindra Bank · thane, India
customer servicecommunicationcross-sellingbankingquery resolutionboth
Job Description
Attend inbound/outbound calls to process customer queries and requests. Identify opportunities for cross-selling banking products during calls. Ensure quality communication and customer satisfaction while meeting productivity benchmarks.
Qualifications
Bachelor's Degree
Skills Required
- customer service
- communication
- cross-selling
- banking
- query resolution
Location
City: thane · Country: India