811-CEC Team Leader-Inbound-Digital Banking Kotak 811-Contact Centre Inbound
Kotak Mahindra Bank · thane, India
leadershipcustomer servicedigital bankingteam managementboth
Job Description
The 811-CEC Team Leader will oversee inbound operations for Kotak 811's digital banking contact center. Responsibilities include managing team performance, ensuring customer satisfaction, and implementing process improvements. The role requires strong leadership and communication skills.
Qualifications
Bachelor's Degree
Skills Required
- leadership
- customer service
- digital banking
- team management
Location
City: thane · Country: India