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Customer Assistance Manager-CREDIT CARD-Hardship Assistance Unit

Kotak Mahindra Bank · hyderabad, India
collectionsrecoveryrepossessionlegalcomplianceteam managementperformance monitoringboth

Job Description

The Customer Assistance Manager is responsible for managing collections and recovery operations. This role involves overseeing repossession activities, coordinating with external agencies, and ensuring timely resolution of delinquent accounts. The ideal candidate should be confident and capable of leading a team while maintaining compliance and operational efficiency.

Qualifications

Bachelor's Degree

Skills Required

  • collections
  • recovery
  • repossession
  • legal
  • compliance
  • team management
  • performance monitoring

Location

City: hyderabad · Country: India