Sky Service Distribution - RM-Sky Channel-Contact Centre Inbound
Kotak Mahindra Bank · noida, India
customer servicecommunicationcall centercross-sellingproblem solvingteam playerboth
Job Description
Attend inbound customer calls related to Retail Liabilities, ensuring prompt and satisfactory resolution of queries and service requests. Identify and convert opportunities for cross-selling banking products during customer interactions. Deliver quality communication and customer service within defined productivity and service benchmarks.
Qualifications
Graduate
Skills Required
- customer service
- communication
- call center
- cross-selling
- problem solving
- team player
Location
City: noida · Country: India