Sky Service Product - Team Leader-Sky Channel-Contact Centre Inbound
Kotak Mahindra Bank · noida, India
leadershipcustomer serviceteam managementcommunicationoperationsboth
Job Description
The Team Leader will oversee the Sky Channel Contact Centre's inbound operations, ensuring efficient service delivery and team performance. Responsibilities include managing team performance, training staff, and enhancing customer experience. The role requires strong leadership and communication skills.
Qualifications
Bachelor's Degree
Skills Required
- leadership
- customer service
- team management
- communication
- operations
Location
City: noida · Country: India