Sky Service Escalation Redressal-SME-Sky Channel-Contact Centre Inbound
Kotak Mahindra Bank · thane, India
customer serviceescalation managementproblem solvingcommunicationcontact centerboth
Job Description
The role involves managing escalations and redressal processes for the Sky Channel at the contact center. Candidates will be responsible for ensuring customer satisfaction and resolving issues efficiently. Strong communication skills and problem-solving abilities are essential.
Qualifications
Bachelor's Degree
Skills Required
- customer service
- escalation management
- problem solving
- communication
- contact center
Location
City: thane · Country: India