Sky Phygital - Relationship Manager-Sky Channel-Phygital
Kotak Mahindra Bank · surat, India
customer-servicerelationship-managementbankingcommunicationproblem-solvingdigital-toolsexperienced
Job Description
As a Sky Phygital - Relationship Manager, you will enhance customer satisfaction by providing exceptional service and support. Your role involves building strong relationships with customers, addressing inquiries, and resolving issues efficiently. You will collaborate with internal teams to ensure a seamless customer journey and stay informed about the bank's offerings.
Qualifications
Bachelor's degree in Business, Finance, or a related field, with a focus on customer service. Minimum 2 years of experience in customer relationship management or support roles, preferably in banking.
Skills Required
- customer-service
- relationship-management
- banking
- communication
- problem-solving
- digital-tools
Location
City: surat · Country: India