Onboarding Team Leader-Video KYC -Digital Banking Kotak 811-Regional Sales
Kotak Mahindra Bank · noida, India
video kyccustomer onboardingteam managementdata analysisregulatory compliancedigital bankingcustomer serviceexperienced
Job Description
The Onboarding Team Leader will oversee the Video KYC process within Kotak Mahindra Bank's Digital Banking division. This role involves managing a team of Video KYC officers, ensuring compliance with regulatory protocols, and enhancing the customer onboarding experience. The leader will also analyze team performance and implement strategies for improvement.
Qualifications
Bachelor's degree in Business Administration, Finance, or a related field. A minimum of 3 years of experience in a leadership role, preferably in a banking or fintech environment.
Skills Required
- video kyc
- customer onboarding
- team management
- data analysis
- regulatory compliance
- digital banking
- customer service
Location
City: noida · Country: India