Sky Service Potential - RM-Sky Channel-Contact Centre Inbound
Kotak Mahindra Bank · thane, India
customer servicecommunicationcall centercross sellingteam playerproblem solvingexperienced
Job Description
Attend inbound calls from high net worth clients, process queries, and ensure customer satisfaction. Identify cross-selling opportunities and maintain quality communication. Adhere to information security norms and improve performance based on feedback.
Qualifications
Graduate, preferably with 1-2 years in customer service
Skills Required
- customer service
- communication
- call center
- cross selling
- team player
- problem solving
Location
City: thane · Country: India