Sky Service Potential - RM-Sky Channel-Contact Centre Inbound
Kotak Mahindra Bank · noida, India
customer servicecommunicationcall centercross sellingproblem solvingteam playerboth
Job Description
Attend inbound calls from high net worth clients and process their queries and requests. Identify cross-selling opportunities for banking products while ensuring quality communication and customer satisfaction. Adhere to information security norms and complete specified logs.
Qualifications
Graduate
Skills Required
- customer service
- communication
- call center
- cross selling
- problem solving
- team player
Location
City: noida · Country: India